Privacy Policy

Yamato Gokin Co., Ltd. (“Yamato Gokin,” “We,” “Us” or “Our” ) is committed to respecting and protecting your privacy. This Privacy Policy (“Policy”), together with our Terms Of Use and any other documents referred to in it, explains the basis on which any personal data we collect from you, or that you provide to us, will be processed, the control you have over your personal data and the procedures we have in place to protect it. It applies to any personal data which is collected and/or provided through our website (“Website”).

Information We Collect From You

We may collect and process the following data about you:

Information You Give Us
This is the information that you give by filling in forms on Our Website or by corresponding with Us by phone, e-mail or otherwise. It includes information you provide when you register to use Our Website; subscribe to Our services, email alerts, or newsletters; search for or purchase products; or interact with other social media functions on Our Website; enter a competition, promotion or survey; and when you report a problem with Our Website. The information you give Us may include but is not limited to your name, address, email address, phone number, the nature of the product or service you are interested in, a personal description, employment related information (such as job title, company, and country), photographs, and any other information you choose to provide to us.

Information We Collect About You
When you visit our Website, We will automatically collect the following information:

▸ Technical information, including the internet protocol (IP) address used to connect your computer or other device to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device model, screen size, HTML5 audio and video capabilities. We may also collect your location, including country, region and city derived from your IP address;

▸ Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call to contact Us.

▸ We also automatically collect information about you from cookies and other similar technologies, which may be considered Personal Data under applicable laws, to distinguish you from other users of Our Website, to improve your experience on Our Website, to improve Our Website, and for other functions. For detailed information on the cookies We use and the purposes for which We use them, see Our Cookie Policy.

※We may receive information about you from other sources, such as other Yamato Gokin entities and Website, other Website users, and Our business partners and service providers (such as Google Analytics).

How We Process Your Personal Data

The legal basis for Our processing of your personal data is as described below and as necessary for the performance of a contract with you.
We process your information as follows:

▸ To carry out our obligations arising from any contracts entered into between you and Us and to provide you with information, products and services that you request from Us, including but not limited to newsletters that you have subscribed to;

▸ To provide you with information about other goods and services We offer that are similar to those that you have already purchased or inquired about as well as other goods, services, or promotional services that We believe may interest you. If you are located in the European Union (EU) or California, we will only send unsolicited information and marketing about our goods or services to you by electronic means (email or SMS) to the extent permitted by applicable data protection and direct marketing laws, including where required, subject to your consent. If you do not want Us to use your data in this way, please tick the relevant box situated on the form on which We collect your data, opt out using the link provided in the relevant communication, or contact Us using the details provided at the end of the Policy;

▸ To send you administrative notices to inform you about important changes in our contractual relationship or changes to our services;

▸ To resolve disputes and to enforce Our agreements with you, including Our Website Terms of Use;

▸ To ensure that content from Our Website is presented in the most effective manner for you and for your computer; and

▸ To administer Our Website and for other internal operations, including troubleshooting, data analysis and statistics, testing, research, survey purposes, and to keep Our Website safe and secure; to allow you to participate in the interactive features of the site if you choose to do so; and for Us to deal with any problems with the Website which you have reported.

We will not process your personal data for automated-decision making which has legal or similarly significant effects, except that we may process your personal data to create personalized profiles about you in order to deliver personalized marketing content on our Website or in Our communications with you.

How We Store Your Data

We will only keep your personal data for as long as We need to in order to fulfill the relevant purpose(s) it was collected for, as set out above in this Policy; for as long as is necessary for the performance of the contract between you and Us, if any; and for as long as We are required to keep it by law or for the duration of the limitation period of any potential claim that the personal data may relate to.

We are committed to ensuring that your personal data is secure. To do so, We maintain suitable administrative, technical and physical safeguards to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

Additional Information

Third-Party Sites
This Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

California Consumer Protection Act (CCPA)

※This section applies to our customers in California (US). 

The Personal Data we collect might, depending on the situation, include identifiers, characteristics of protected classifications under California Federal Law, commercial information, internet or other network activity information, or inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, behavior, attitudes, intelligence, abilities and aptitudes. For detailed information on what we collect please review the ‘Information We Collect From You’ section of this Statement.

As described in this Statement, Personal Data we collect from consumers might be shared for business or commercial purposes with third parties. You can find more details on this third-party sharing in the ‘Disclosure Of Your Information’ section.

We might have disclosed all of the categories of Personal Data listed above, based on the use case, for a business purpose in the past 12 months.

The CCPA provides consumers in California with specific rights regarding their Personal Data. This section describes your rights under CCPA and explains how to exercise those rights. Those rights are:

▸the right to know;
▸the right to delete;
▸the right to opt-out.

In accordance with applicable law, we will not discriminate against you for exercising these rights. You can exercise your right, at any time by contacting us using the contact information below. 

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative, and you must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Data. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity, or authority to make the request, and confirm the Personal Data relates to you. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We will respond to a Request to Opt-Out within 15 days. We will respond to Requests to Delete and Requests to Know within 45 days, unless we need more time, in which case, we will notify you and may take up to 90 days total to respond to your request.

California Do Not Track Disclosure: At this time, Our Site does not respond to Do Not Track beacons sent by browser plugins as there is not yet a common agreement about how to interpret Do Not Track signals from browsers. However, you may delete or refuse cookies, though taking such action may limit your ability to use the Website fully.

General Data Protection Regulation (GDPR)

※This section applies to our customers in the European Union (EU). 

Under the GDPR, you have the right to:

▸request access to, deletion of or correction of, your personal data held by Us;
▸complain to a supervisory authority;
▸be informed of what data processing is taking place;
▸restrict processing;
▸data portability;
▸object to processing of your personal data.

To enforce any of the foregoing rights or if you have any other questions about Our Website or this Policy, please contact Us using the details provided at the end of this Policy.

Children's Privacy

We do  not use the Websites to knowingly collect personal data from children under the age of thirteen (13), nor is this Site designed for or directed at children. By using the Websites, you represent that you are age thirteen (13) or over. If you are a child under thirteen (13) years of age, you are not permitted to use the Websites and should not send any personal data about yourself to us through the Websites. If you believe that a child may have provided his or her personal data to us, please contact us using the contact information at the end of this Statement. In the event that we become aware that we have collected personal data from a child under the age of thirteen (13), we will dispose of that personal data immediately.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at or by telephone at  +81-49-273-6006.

Changes to Our Policy

We reserve the right to change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Website following the alterations. Please check frequently to see any updates or changes to our privacy policy.

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